VoiceFold Privacy Policy

Effective Date: June 29, 2026
Last Updated: October 4, 2026

VoiceFold is operated by CodeSper LLC (“CodeSper,” “we,” “our,” or “us”).

This Privacy Policy explains how CodeSper LLC collects, uses, stores, shares, and protects personal information when you use the VoiceFold mobile application, related website pages, and associated services.

1. Information We Collect

VoiceFold may collect the following types of information.

Account Information

When you sign in with Apple or Google, we may receive basic account information depending on what the provider shares with us, such as:

• User account identifier
• Email address
• Display name
• Authentication provider information

We use information received through Apple or Google sign-in primarily to authenticate you, maintain your VoiceFold account, provide account-related functionality, and protect the service.

If you use VoiceFold as a guest, we may create an anonymous account or guest identifier so the app can provide limited access, preserve supported app functionality, manage usage allowances, and help prevent abuse.

Audio Recordings and Microphone Access

VoiceFold requests access to your device's microphone when you choose to use functionality that requires microphone access, such as recording audio or using live transcription.

When you initiate one of these features, VoiceFold may access and process microphone audio for the purpose of providing the feature you requested.

VoiceFold does not use microphone access for behavioral advertising or unrelated tracking purposes.

When you record or upload audio in VoiceFold, the app may process audio data to provide features including:

• Audio recording
• Uploaded-audio processing
• Speech-to-text transcription
• Live transcription
• Speaker-related processing and diarization
• Summaries
• Insights
• Highlights
• Action items
• Other user-requested VoiceFold features

Audio may include voices, background sounds, conversations, and other information captured during a recording.

Audio may be transmitted securely to CodeSper's backend systems and trusted speech-processing providers where necessary to provide transcription and related VoiceFold functionality.

You are responsible for ensuring that you have any permission, notice, consent, or other legal authority required before recording or uploading audio involving other people.

iCloud Backup of Audio Recordings on Apple Devices

On supported Apple devices, VoiceFold offers an optional feature that allows you to save eligible audio recordings to your personal iCloud storage within VoiceFold's private iCloud container.

This feature is disabled by default.

Audio recordings are saved to iCloud only if you choose to enable the “Save Audio to iCloud” setting and iCloud Drive is available on your device.

Audio stored through this feature is associated with your Apple ID. CodeSper's servers do not directly receive or store the separate copy maintained in your personal iCloud container.

The feature is intended to help preserve eligible recordings across app reinstallation or supported device changes.

Your use of iCloud is also subject to Apple's applicable terms and privacy practices.

Transcripts, Summaries, Insights, and AI Content

VoiceFold may store and process content generated from or associated with your recordings, including:

• Transcripts
• AI summaries
• Insights
• Highlights
• Action items
• Speaker labels or speaker-related output
• Ask AI questions and responses
• Categories
• Notes
• Recording titles
• Related metadata

This information is processed to provide VoiceFold features and allow you to access, organize, manage, export, and delete supported content.

Usage and Subscription Information

We may collect usage and subscription-related information, including:

• Recording or transcription usage
• Feature usage
• AI feature usage
• Export usage
• Plan type
• Subscription status
• Purchase and restore status
• Usage limits
• Renewal or expiration status
• Entitlement information

Payments and subscriptions may be handled by the Apple App Store, Google Play, and subscription-management providers depending on your device and platform.

CodeSper does not receive your complete payment-card information from purchases made through the Apple App Store or Google Play.

Device and App Information

We may collect limited technical information such as:

• Device type
• Operating system version
• App version
• Anonymous device or session identifiers
• Guest access identifiers
• Anti-abuse or fraud-prevention signals
• Crash logs
• Diagnostic information
• Performance information

For guest-access protection, fraud prevention, security, and abuse prevention, VoiceFold may use platform-provided services and signals such as Apple DeviceCheck, Google Play Integrity, or similar platform security services.

Analytics and Diagnostics

If analytics or diagnostic services are enabled, we may collect limited information about how VoiceFold is used in order to:

• Understand product usage
• Improve functionality
• Measure reliability
• Diagnose technical issues
• Improve performance
• Improve the user experience

We do not intentionally send the contents of your recordings, transcript text, AI responses, recording titles, file names, or other private user-generated content to analytics systems for analytics purposes.

Where applicable law requires consent before non-essential analytics or similar technologies are used, we will request consent or provide appropriate controls.

Support Communications

If you contact us for support, we may collect:

• Your email address
• Message content
• Technical information related to your request
• Information about your account or app usage necessary to investigate the issue
• Any other information you choose to provide

We use this information to investigate and respond to your request.

2. How We Use Information

We use personal information to:

• Provide recording, upload, transcription, and live-transcription features
• Generate transcripts, summaries, insights, and AI-assisted results
• Enable Ask AI and related features
• Store, organize, display, synchronize, export, restore, and delete supported VoiceFold content
• Save eligible audio to your personal iCloud storage when you enable that optional feature on supported Apple devices
• Create and maintain authenticated or guest accounts
• Manage guest access
• Manage usage limits and subscription access
• Process purchase and subscription status
• Restore eligible purchases
• Prevent fraud, abuse, misuse, and repeated exploitation of free access
• Protect VoiceFold, our users, and our systems
• Improve app functionality, performance, reliability, and usability
• Diagnose crashes and technical problems
• Provide customer support
• Enforce our Terms and Conditions
• Comply with legal obligations and lawful requests

We do not use the contents of your recordings, transcripts, summaries, insights, or Ask AI conversations for behavioral advertising.

3. Legal Bases for Processing

Where applicable data-protection laws require us to identify a legal basis for processing personal information, including under the European Union General Data Protection Regulation (“GDPR”) and United Kingdom GDPR (“UK GDPR”), we rely on one or more of the following bases depending on the processing activity.

Performance of a Contract

We process personal information when necessary to provide the VoiceFold services you request or to take steps at your request before providing those services.

This may include:

• Creating and maintaining an account or guest session
• Recording, uploading, processing, and transcribing audio at your request
• Providing live-transcription functionality
• Generating requested summaries, insights, and other AI-assisted results
• Providing Ask AI and other requested AI features
• Saving, organizing, exporting, synchronizing, restoring, or deleting VoiceFold content
• Providing subscription features and managing usage allowances
• Providing other functionality that you choose to use

Legitimate Interests

We may process certain personal information when reasonably necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.

These interests may include:

• Protecting VoiceFold, users, and our systems from fraud, abuse, misuse, and security threats
• Detecting and resolving technical problems
• Maintaining service reliability, availability, and performance
• Understanding general service usage using appropriate analytics and diagnostic information
• Improving VoiceFold
• Enforcing our Terms and protecting our legal rights
• Preventing repeated misuse of free trials, guest access, usage allowances, or other service features

Where we rely on legitimate interests, we consider the nature of the information, the purpose of the processing, the potential impact on individuals, and appropriate safeguards.

Personal Information About Other People

VoiceFold content may contain personal information about people other than the VoiceFold user, including participants in recorded conversations.

Where applicable law requires a legal basis for such processing, the appropriate basis may depend on the circumstances.

Users are responsible for ensuring that they have any rights, permissions, notices, or consents required by applicable law before recording, uploading, sharing, or processing content involving other people.

Legal Obligations

We may process or retain information when necessary to comply with applicable laws, regulations, legal proceedings, tax or accounting requirements, valid government requests, or obligations relating to privacy and consumer rights.

Consent

Where required by applicable law or platform rules, we may rely on your consent for particular processing activities.

This may include certain optional AI functionality, analytics, communications, permissions, or similar activities where consent is required.

When processing is based on consent, you may withdraw that consent through available VoiceFold controls or by contacting us.

Withdrawal does not affect the lawfulness of processing that occurred before consent was withdrawn.

4. AI and Transcription Processing

VoiceFold uses third-party transcription, cloud, and artificial-intelligence service providers to deliver certain features.

VoiceFold currently uses:

• Deepgram for speech-to-text processing and related speech-processing functionality
• OpenAI for certain AI-assisted features

Depending on the feature you use, audio, transcripts, prompts, and related content may be transmitted to these providers to perform functions such as:

• Speech-to-text transcription
• Live transcription
• Speaker diarization
• AI-assisted summaries
• Insights
• Highlights
• Action items
• Ask AI responses
• Other user-requested AI processing

VoiceFold configures Deepgram transcription processing so that VoiceFold audio is not used for Deepgram model improvement.

OpenAI API data used by VoiceFold is not used to train OpenAI's general-purpose models unless CodeSper were to explicitly opt in to such data sharing. CodeSper does not opt in to such training use.

VoiceFold does not use recordings, transcripts, summaries, insights, or Ask AI content to train VoiceFold AI models.

VoiceFold does not use recordings, transcripts, summaries, insights, or Ask AI content for advertising.

Where required by applicable law or platform requirements, VoiceFold provides appropriate notice and obtains applicable permission or consent before personal information is sent to a third-party AI provider.

AI-generated content may be inaccurate, incomplete, or unsuitable for your circumstances. You should review important information before relying on it.

5. Audio Handling

VoiceFold may temporarily process audio in order to create transcripts and provide related functionality.

Audio may be transmitted securely to CodeSper's backend systems and trusted speech-processing providers.

VoiceFold configures its speech-processing requests to limit unnecessary retention and to prevent VoiceFold audio from being used for provider model-improvement purposes where supported by the provider and applicable service configuration.

Temporary processing copies of audio may be deleted after transcription or related processing, subject to technical, security, troubleshooting, backup, processor, or legal requirements.

On supported Apple devices, if you enable the optional “Save Audio to iCloud” feature, VoiceFold may save eligible audio recordings to your personal iCloud storage within the app's private iCloud container.

The iCloud feature is disabled by default and requires iCloud Drive to be available.

Transcripts, summaries, insights, Ask AI content, and related VoiceFold content may remain available through your account or guest session until deleted, subject to the retention practices described below.

Do not use VoiceFold to record people unless you have the permission, notice, consent, or legal authority required in the location where the recording occurs.

6. Third-Party Services and Service Providers

VoiceFold relies on service providers to operate certain parts of the service.

These may include:

• Supabase for cloud hosting, database, authentication, storage, and backend services
• Deepgram for speech processing and transcription services
• OpenAI for certain artificial-intelligence features
• RevenueCat for subscription and entitlement management
• PostHog for product analytics where enabled
• Apple for App Store purchases, Sign in with Apple, iCloud, DeviceCheck, and other Apple platform services
• Google for Google sign-in, Google Play purchases, Play Integrity, and other Google platform services

Only information reasonably necessary for the relevant service may be made available to these providers.

Where a provider processes personal information on CodeSper's behalf as a processor or service provider, we require appropriate contractual, confidentiality, security, and data-protection protections consistent with applicable law and the nature of the processing.

We take reasonable steps to work with service providers that provide protections for personal information consistent with the protections described in this Privacy Policy and applicable platform requirements.

Some third parties may independently process information under their own privacy policies when they act as independent controllers rather than solely as service providers to CodeSper.

Examples may include Apple or Google in connection with their own accounts, app stores, payment systems, security services, or platform functionality.

7. When We Share Information

We may disclose information in the following circumstances.

Service Providers

We may provide information to vendors and service providers that help us operate VoiceFold, including providers of:

• Cloud infrastructure
• Database and storage services
• Transcription
• AI processing
• Authentication
• Subscription management
• Analytics
• Diagnostics
• Security
• Fraud prevention
• Customer support

These providers receive information only as reasonably necessary to perform services for VoiceFold, subject to applicable contractual and legal protections.

Legal and Safety Reasons

We may disclose information when reasonably necessary to:

• Comply with applicable law, legal process, court orders, or valid government requests
• Protect the rights, safety, and property of CodeSper, VoiceFold users, or others
• Investigate fraud, abuse, misuse, or security incidents
• Enforce agreements and policies
• Establish, exercise, or defend legal claims

Business Transfers

If CodeSper LLC is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to appropriate protections where required.

At Your Direction

We may disclose information when you intentionally export, share, send, or otherwise disclose VoiceFold content using app functionality or third-party services.

8. Human Access to Content

VoiceFold is designed to limit unnecessary human access to recordings, transcripts, summaries, insights, and Ask AI content.

We do not routinely review user content.

Limited authorized personnel may access content or related technical records when reasonably necessary to:

• Provide support requested by you
• Troubleshoot technical issues
• Investigate abuse, fraud, misuse, or security incidents
• Comply with legal obligations
• Enforce our Terms
• Protect VoiceFold, CodeSper, our users, or others

Content may also be processed automatically by trusted transcription, cloud, and AI providers as necessary to provide VoiceFold functionality.

Audio stored through the optional iCloud feature remains associated with your Apple ID. CodeSper's servers do not directly access the separate copy maintained in your personal iCloud container.

9. Advertising, Sale of Data, and Tracking

VoiceFold does not use recordings, transcripts, summaries, insights, or Ask AI content for advertising.

As of the Last Updated date:

• VoiceFold does not sell personal information.
• VoiceFold does not share personal information for cross-context behavioral advertising.
• VoiceFold does not use the contents of private recordings or transcripts to create advertising profiles.

If we introduce advertising or tracking practices that require additional disclosure, consent, or permission, we will update this Privacy Policy and provide any notices or choices required by applicable law or platform rules.

10. Data Storage and Security

We use reasonable technical and organizational safeguards designed to protect information processed through VoiceFold.

These safeguards may include:

• Access controls
• Encrypted communications
• Encryption in transit
• Infrastructure-level encryption for stored information where supported
• Authentication controls
• Logging and monitoring
• Security protections designed to reduce unauthorized access
• Fraud and abuse-prevention measures
• Platform security and integrity services

Audio, transcripts, prompts, account information, and related content may be transmitted securely to trusted service providers where necessary for transcription, AI processing, storage, authentication, support, security, subscriptions, or other requested VoiceFold functionality.

On supported Apple devices, eligible audio stored using the optional iCloud feature is also subject to Apple's security, terms, and privacy practices.

No system, application, network, encryption method, cloud service, or storage method can guarantee absolute security.

You are responsible for protecting access to your device and any Apple, Google, or other accounts used with VoiceFold.

11. Data Retention and Deletion

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Provide VoiceFold
• Maintain accounts
• Manage subscriptions and usage allowances
• Enforce usage limits
• Prevent abuse and fraud
• Maintain security
• Comply with legal obligations
• Resolve disputes
• Provide customer support
• Support legitimate business operations

In general:

• Temporary processing copies of audio may be deleted after transcription or related processing, subject to technical, security, troubleshooting, backup, processor, or legal requirements.
• Audio saved through the optional iCloud feature may remain in your personal iCloud storage until removed through VoiceFold, applicable account-deletion functionality, or Apple's systems.
• Transcripts, summaries, insights, AI responses, and related VoiceFold content may remain available until you delete the content or delete your account.
• Content moved to Recently Deleted may remain recoverable for up to 30 days before permanent deletion, unless you permanently delete eligible content sooner where that functionality is available.
• Subscription, transaction, purchase, and entitlement records may be retained as reasonably necessary for accounting, fraud prevention, customer support, legal compliance, and dispute resolution.
• Anti-abuse and device-related information may be retained for a reasonable period where needed to prevent repeated abuse of guest or free access.
• Security and diagnostic records may be retained for a reasonable period where necessary to investigate technical, security, fraud, or abuse issues.
• Backup or processor copies may take additional time to be deleted where technically necessary or permitted by applicable law.

When an account is deleted, we take reasonable steps to delete or de-identify eligible personal information associated with the account from active VoiceFold systems, subject to information we must or are permitted to retain for legal, security, fraud-prevention, accounting, transaction, dispute-resolution, or similar legitimate purposes.

Deletion may take a reasonable period to propagate through backups and service-provider systems.

12. Guest Users

VoiceFold may provide limited guest access without requiring Apple or Google sign-in.

Guest data may be associated with:

• An anonymous account
• A device
• Local application storage
• A guest identifier

Certain guest information may not be recoverable if you uninstall VoiceFold, clear application data, change devices, reset application storage, or otherwise lose access to the guest session.

Where available, VoiceFold controls may allow you to remove locally stored guest information.

You may contact us at support@codesperpro.com if you need assistance requesting deletion of eligible guest-associated information maintained by VoiceFold.

Signing in with Apple or Google may allow supported content to be associated with an authenticated account and synchronized or restored where those features are available.

13. Your Choices

Depending on your device, account type, location, and available features, you may be able to:

• Delete recordings and related content
• Permanently delete eligible content from Recently Deleted
• Remove eligible guest data through available VoiceFold controls
• Request deletion assistance for eligible guest-associated information
• Delete your VoiceFold account
• Manage subscriptions through the Apple App Store or Google Play
• Enable or disable optional iCloud audio backup on supported Apple devices
• Manage available analytics or privacy preferences
• Manage microphone, notification, iCloud, and other app permissions through your device
• Contact us regarding privacy or data requests

Changing or revoking a device permission may prevent certain VoiceFold features from functioning.

14. Account Deletion and Data Requests

You may delete your VoiceFold account using the account-deletion functionality available within VoiceFold where available.

If you cannot access the app or need assistance with an account or data-deletion request, you may contact:

support@codesperpro.com

Please do not send passwords, authentication codes, recordings, transcripts, or other sensitive content by email unless specifically requested through a secure support process.

When an account-deletion request is completed, we take reasonable steps to delete or de-identify eligible personal information and VoiceFold content associated with the account from active VoiceFold systems and relevant processors, subject to limited information that CodeSper must or is permitted to retain.

Information that may need to be retained may include limited records reasonably necessary for:

• Security
• Fraud and abuse prevention
• Transaction and subscription records
• Accounting or tax obligations
• Legal and regulatory requirements
• Dispute resolution
• Enforcement of our Terms

On supported Apple devices, where VoiceFold's deletion functionality supports it, deletion may also remove eligible VoiceFold audio from the app's private iCloud container.

Some information may remain temporarily because of:

• Backups
• Synchronization systems
• Platform systems
• Processor deletion schedules
• Fraud-prevention requirements
• Security requirements
• Technical limitations
• Legal requirements

We may need to verify your identity or authority over an account before completing certain requests in order to protect personal information against unauthorized access, disclosure, or deletion.

Deleting your VoiceFold account does not necessarily cancel an active Apple App Store or Google Play subscription.

Subscriptions are managed by the applicable app-store account and should be separately canceled or managed through the Apple App Store or Google Play as applicable.

Once eligible information has been permanently deleted, it may not be recoverable.

15. Recording Consent and Other People's Information

Recording, interception, wiretapping, and consent laws differ between countries, states, provinces, and other jurisdictions.

You are responsible for determining whether notice, permission, consent, or another legal basis is required before:

• Recording a conversation
• Uploading audio
• Transcribing audio
• Using live transcription
• Analyzing a conversation
• Sharing a recording or transcript
• Otherwise processing a conversation through VoiceFold

Do not record private conversations unless you have the permission, notice, consent, or other legal authority required by applicable law.

VoiceFold does not determine whether a particular recording is lawful in your jurisdiction.

16. Children's Privacy

VoiceFold is not intended for children under 13 years old.

We do not knowingly collect personal information from children under 13.

If you believe that a child under 13 has provided personal information to VoiceFold, please contact us at:

support@codesperpro.com

We will take appropriate steps consistent with applicable law.

Additional age-related requirements may apply depending on the user's country or region.

17. International Data Transfers

VoiceFold is operated by CodeSper LLC in the United States.

We and our service providers may process or store personal information in the United States and in other countries where we or our service providers operate.

Those countries may have data-protection laws that differ from those in your country of residence.

Where applicable law restricts international transfers of personal information, we take reasonable steps to rely on legally recognized transfer mechanisms and appropriate safeguards.

Depending on the circumstances, these may include:

• Adequacy decisions
• Standard Contractual Clauses approved by the European Commission
• Applicable United Kingdom international-transfer mechanisms
• Contractual protections with service providers
• Other lawful transfer mechanisms available under applicable data-protection law

Where appropriate, we require service providers processing personal information on our behalf to maintain contractual, confidentiality, security, and data-protection obligations.

You may contact us at support@codesperpro.com for information about applicable international-transfer safeguards where such information is required to be made available by law.

18. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have rights regarding your personal information.

These may include:

• Access and confirmation: requesting confirmation that we process personal information about you and obtaining access to eligible information
• Correction: requesting correction of inaccurate or incomplete personal information
• Deletion: requesting deletion of eligible personal information
• Restriction: requesting that processing be limited in certain circumstances
• Objection: objecting to certain processing, including certain processing based on legitimate interests
• Data portability: receiving eligible personal information in a structured, commonly used, machine-readable format
• Withdrawal of consent: withdrawing consent where our processing relies on consent
• Opt-out rights: exercising rights provided by applicable law regarding sale, sharing, targeted advertising, or certain profiling
• Appeal: appealing certain privacy-request decisions where applicable law provides such a right
• Non-discrimination: exercising applicable privacy rights without unlawful discriminatory treatment
• Regulatory complaint: submitting a complaint to the data-protection, privacy, or supervisory authority responsible for your location where applicable

VoiceFold does not currently sell personal information or share personal information for cross-context behavioral advertising.

How to Exercise Your Rights

You may exercise applicable rights through available VoiceFold controls or by contacting:

support@codesperpro.com

Please provide sufficient information for us to understand and respond to your request.

We may need to verify your identity before completing certain requests.

Where permitted by applicable law, an authorized agent may submit a request on your behalf. We may request verification of the agent's authority.

We will respond to valid requests within the period required by applicable law.

Privacy rights are not absolute. Applicable law may permit or require us to deny or limit particular requests.

These rights may also apply in some circumstances to people whose personal information appears in content processed through VoiceFold even if they do not have a VoiceFold account.

19. United States State Privacy Rights

Residents of certain U.S. states, including California where applicable, may have additional rights under state privacy laws.

Depending on the law and whether it applies to CodeSper, these rights may include rights to:

• Know what personal information is processed
• Access personal information
• Correct inaccurate personal information
• Delete eligible personal information
• Obtain a portable copy of eligible personal information
• Opt out of certain uses or disclosures where applicable
• Appeal certain privacy-request decisions where applicable
• Exercise applicable privacy rights without unlawful discrimination

As of the Last Updated date, VoiceFold does not sell personal information and does not share personal information for cross-context behavioral advertising.

Requests may be submitted to:

support@codesperpro.com

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• VoiceFold
• Our data practices
• Service providers
• Platform requirements
• Applicable laws or regulations
• Security or operational practices

When we update this Privacy Policy, we will revise the “Last Updated” date above.

Where required by applicable law, we will provide additional notice or obtain consent before material changes take effect.

21. Contact Us

For questions about this Privacy Policy, VoiceFold's privacy practices, account deletion, or other privacy requests, contact:

CodeSper LLC

Email: support@codesperpro.com